We aim to provide a seamless shopping experience for our customers, but occasionally, some products may be out of stock when making a purchase or attempting an exchange. If this happens, there are a few options available.
1. Out-of-Stock Item at the time of Purchase: If a product is unavailable, you can sign up for a restock notification by clicking the “Notify Me When Available” button on the product page. This ensures you receive an alert as soon as your preferred size or style is restocked. However, if the notify me option is not visible, it means we currently do not have plans to restock that item or size.
2. Item Out-of-Stock at the time of Exchange: If you’re trying to exchange an item but the size you need is out of stock, we recommend opting for a return instead. Once your return is processed and refunded to your preferred payment method, you can explore alternative styles. Our team is happy to help you find similar options that suit your needs.
For further assistance, feel free to reach out to our Customer Experience Team.
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