If you’re unable to find your American Tall account, here are a few things to check:

  1. Accounts Are Created Separately from Orders: Placing an order does not automatically create an account. If you haven’t manually created an account, there may not be one associated with your email address.
  2.  Verify Your Login Details: Ensure you are entering the correct email address and the one-time login code sent to your email.
  3. Password Reset Information: If you have questions about resetting your password, please refer to this article: Can I Edit My American Tall Account?
  4. Creating an Account: If you don’t have an account and would like to create one, follow the steps in this article: How To Create an American Tall Account?

Important Note: An account is NOT required to place an order, submit return/exchange requests, or receive store credits!

Share

Was this article helpful?

0 out of 1 found this helpful
Have more questions? Submit a request

Comments (0 comments)

Article is closed for comments.