If you haven’t received your order number or order confirmation email, there could be a few reasons. Here’s what you can check:

  1. Wait for a Few Hours: It can take a few hours for the order confirmation email to arrive. Please check again after 2–3 hours.
  2. Check Your Junk/Spam Folder: Sometimes, confirmation emails may be filtered into your junk/spam folder. Be sure to check there.
  3. Verify Your Email Address: Double-check if the email address entered at checkout was correct. If there was a typo, the confirmation email may not have been delivered.
  4. Check the Correct Email Account: If you have multiple email accounts, ensure you are checking the one that was used to place the order.

If you have completed all the above steps and still cannot find your order number or order confirmation email, please contact our Customer Experience Team for further assistance.

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