You're welcome to make edits to your account directly on our website, but for certain updates, you'll need to contact us so we can assist you with the necessary adjustments.
How do I update my email?
If you’d like to update your email address, you’ll need to contact our customer experience team to help assist you.
How do I update my shipping address or phone number?
You can do this through your American Tall account on our website! There will be a little icon in the top right hand corner, here you can access your account.
A side panel will appear on the left side of the screen prompting you to log into your account. Once you're logged in you'll need to open the profile tab and there will be a section labelled Shipping Addresses as highlighted in the image below:
Once selected, all the addresses associated with your account will be provided, and you can add a new address or edit an old one. You can also update or add a phone number that you'd like to be associated with the address as shown in the image below:
How can I delete my account?
If you’d like to have your American Tall account or have all your information deleted from our records, you’ll need to reach out to our customer experience team to assist you.
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